Patient/Client Privacy Policy

This notice describes how information about you may be used and disclosed and how you can get
access to this information. Please review it carefully.


We provide physical therapy, occupational therapy, speech therapy and other services necessary to provided optimal
rehabilitation to you, our patient/client. Because many individuals within the facility need to access to your clinical and
billing records we have declared all of our employees as eligible to manage all of your health information. Specifically,
this means all clinical staff (employed or contracted) all interning students, volunteers and all office personnel (employed
or contracted).  

Typically, your clinical and billing information would be accessed for treatment and related billing purposes only. However
clinical and billing audits are required by professional and regulatory standards so your records could, therefore, be
randomly selected as part of this compliance and quality assurance process.

A business associate is a person/entity that provides services or activities to a health care provider or covered entity.
Business associates who have access to your information will be strictly limited to those who provide billing and
collections, document archiving, copying and disposal services. All of these individuals are under contract and have been
educated regarding patient rights and privacy regulations.


We understand that medical information about you and your health is personal. We are committed to protecting medical
information about you. We create a record detailing the care and services you receive at our facility so that we can be
accurate and consistent in carrying out that care in an optimal manner it also assists us in meeting certain legal
requirements. This notice applies to all of the records of your care generated by us, whether made by our employees or
our contracted personnel.  Your personal physician may have different policies and notices regarding his/her use and
disclosure of your medical information created in his/her office. It is important that you are familiar with and understand
how each health care provider handles your health information.

This notice will tell you about the ways in which we may use and disclose health information about you. We also describe
your rights and certain obligations we have regarding the use and disclosure of health information.


  • Assure that health information that identifies you is kept private,

  • Provide you with a ‘Notice of Privacy Practices’ relating our legal duties and privacy practices with respect to health
    information about you,

  • Follow the terms of the Privacy Practices Notice provided to you.


The following categories describe different ways that we use and disclose health information. Not every use or disclose in
a category will be listed. However, all of the ways we are permitted to use and disclose information will fall within one of
the categories.

For Treatment

We may use health information about you to provide you with rehabilitation or related services. We may disclose health
information about you to other therapists, doctors (your medical/dental providers), nurses, technicians, clinical students or
other clinical or support personnel needed to assist in optimal care delivery.  This might also include disclosing or using
your health information to educate and train a designated family member to assist with home rehabilitation or activities

For Payment

We may use and disclose health information about you so that treatment and services you receive from our staff may be
billed to and payment may be collect from your insurance company, third party payor or you. We may need to disclose
health information to your health plan/payor about a treatment or intervention you are going to have in order to obtain prior
approval or to determine whether there is specific coverage for the services to be delivered to you.

Consents, Authorization and Access

Currently there is no federal regulation that requires your healthcare provider to obtain consent for treatment, payment or
associated healthcare operations. However, all providers are required to adhere to the privacy regulations stipulated in
the Health Insurance Portability and Accessibility Act (HIPAA) effective in April 2001.

The primary focus of the privacy section of the HIPAA is to require that health care providers manage all health care
information in a confidential and ‘need to know’ only basis. This includes paper documents, electronic data and
telephonic communications. HIPAA requires that all patients/clients have full access to their health information and that
they are given the right to review, copy and amend it, as specifically requested.

While consents for provider services are unnecessary, authorizations for use of health information outside of treatment,
treatment-related operations and/or payment are required. A signed authorization form giving permission to utilized
protected health information, for other than the provider and provider related services note above, must be obtained prior
to disclosing or using private health information. The Act clearly states that the health care provider may not restrict
access to services or in any way penalize a patient/client in the event of authorization declination or authorization